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Cookies and Privacy policy


Please make sure you understand this privacy statement by carefully reading it. You must read and agree to this privacy statement when creating an account, and it will be assumed that you have done so when you use our website for the first time. You must immediately cease using our site if you disagree with this privacy statement.

The scope of our privacy policy


Only your usage of our website is covered by this privacy statement. There may be links to other websites on our website. Please be aware that we have no control over how other websites gather, retain, or use your data. Before sending any information to any of these websites, we encourage you to review their privacy policies.

Your data


Any information that can be used to identify you is considered personal data. Personal data includes less obvious information like identification numbers, electronic location data, and other online identifiers in addition to more obvious information like your name and contact information.

The data we use


We may gather some or all of the following personal and non-personal information based on how you use our website and whether you have given us permission to sell by signing our sole selling rights agreement (please also see part 13 on our use of cookies and similar technologies):
  • Name and birthdate
  • Gender, phone number, email address, property address, and correspondence address
  • Details of the payment
  • All joint property owners' names
  • Details and description of the property
  • Photos of the exterior and interior of the property
  • IP address and version of the web browser
  • System software
  • Your activity on our site, the website you leave, and a list of URLs that begin with a referring site

  • How your data is used


    We have a legitimate reason to use personal information. This could be because you have given us permission to use your personal information, it is in our legitimate business interests to use it, or it is required for us to fulfill a contract with you. One of the following uses of your personal information is possible: Give you our services. To enter into a contract with you, we need your personal information. Talk to you We use the data we have on file to send you marketing messages, discuss our goods and services with you, and notify you of our terms and rules. Additionally, we use your information to reply to your correspondence. Encourage security, honesty, and safety We use the data we have to validate accounts and activity, stop malicious behavior, identify and stop spam, abuse, and other negative experiences. We gather computer host names and IP addresses from users who submit data. This is done in order to moderate legitimate consumer inquiries. provide you with information regarding your existing or prospective real estate sale or purchase. Use in developing statistical reports for our internal needs, such as audits, data analysis, fraud prevention and monitoring, enhancing the functionality of our websites, and assessing the success of our marketing initiatives. supplying and overseeing your account providing you with information via email or post that you have consented to (you can use the unsubscribe link at the bottom of our mailings to opt out at any time). examining how you utilize our website This allows us to collect feedback so that we can keep improving our website and user experience. If you would want to stop receiving future communications, please send us an email at ADDRESS. Alternatively, if you have given permission for third parties to contact you for marketing purposes, you will need to get in touch with them directly. As an alternative, you can modify your contact permissions settings while logged in if you are a registered user. We may also use your personal information for marketing reasons, such as sending you information, news, and offers about our goods and services via email, phone, text message, or postal mail, with your consent and/or as allowed by law. You will always have the option to opt out, and you won't get any illegal marketing or spam.

    How long will we have your data


    We won't retain your personal information for longer than is required for the reason or purposes for which it was initially gathered. Therefore, when your contracts for the sale or purchase of real estate are exchanged, your personal information will be retained for a maximum of 20 years.

    Where is my data stored?


    Your data will stay kept and maintained within south Africa

    Is my data shared?


    In order to provide services pertaining to the acquisition or sale of real estate, we might disclose your personal information to other businesses in our group.

    Managing your data


    You could be presented with choices to limit how we use your personal information when you submit it through our website. We specifically want to give you strong control over how we use your data for direct marketing (including the option to unsubscribe from receiving emails from us, which you can do by managing your account and at the time you provide your details, as well as by clicking the links in our emails).

    Managing Data access


    Certain sections of our website can be accessed without requiring any personal information from you. However, you might have to provide or consent to the collecting of specific data in order to access all of the services and functions that are offered.

    How I may access my own data


    You can request a copy of the personal information we hold on you as well as details about it if you would want to know what information we have about you. A'subject access request' is what this is called. All written requests for topic access should be directed to the postal or email addresses listed in Part 14. You can use a Subject Access Request Form to make this as simple as feasible for you. Although it is not required, using this form is the simplest method to provide us with all the information we need to process your request as soon as possible. Typically, a topic access request is free of charge. A fee may be assessed to cover our administrative expenses in replying if your request is "manifestly unfounded or excessive" (for instance, if you make the same request over and over again). After receiving your subject access request, we shall reply within 30 days and, at the latest, no later than one month. Typically, we strive to respond fully within that time frame, including a copy of your personal information. However, in certain situations, especially if your request is more complicated, it can take more than three months from the date we receive it. We'll keep you updated on our progress.

    Cookies policy:


    On your computer or device, our website may install and retrieve specific first-party cookies. We are the only ones who can utilize first-party cookies, which are those that we install directly. Cookies are used by us to make our site easier for you to use and to enhance our services and products. We have taken precautions to guarantee that your privacy and personal information are always secured and respected, and we have carefully selected these cookies.

    How do we get into contact:



    In the case of policy update:


    This privacy statement is subject to change at any time. This can be required, for instance, if the legislation changes or if we make business changes that impact the protection of personal data. Any modifications will be immediately posted on our website, and upon your first visit after the changes, you will be considered to have accepted the terms of the privacy policy. To stay current, we advise you to visit this page frequently.